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Simpson Housing Services

Business Administration Intern

90 – Minneapolis, Minnesota
Department 90
Employment Type Internship
Minimum Experience Entry-level
Compensation Unpaid

Why Work For Simpson?

Our Mission is to house, support and advocate for people experiencing homelessness. We believe that everybody has the right to safe and affordable housing; we strive to strive to create a collaborative community with the individuals we serve, within Simpson, and with the greater community; and we advocate against the injustices of society that cause homelessness and poverty. On a daily basis, we celebrate and embrace the uniqueness and dignity of every person and encourage people to draw upon their strengths and promote the power of self-advocacy.

Simpson Housing Services began as an emergency overnight shelter in the basement of Simpson United Methodist Church in 1982. Simpson has since become a leading nonprofit providing assistance to people experiencing homelessness. In response to un-met community needs, our programs have grown to include emergency shelter, single adult supportive housing, and family supportive housing. We work across the metro area, partnering with landlords and developers to find affordable housing for all families and individuals. At any given time, we provide supportive services to 100 individuals and 200 families with over 400 children.


Simpson Housing Services is an Equal Opportunity employer committed to the principles of diversity. Diversity continues to be our primary focus in staffing and hiring, as it is important to us that our staff demographics be representative of the population demographics whom we serve. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

How Can You Contribute?

As a Business Administration intern, you will play an important role for the agency by providing support to the Director of Business Operations, Accounting Manager and HR Department. This internship is an excellent opportunity to experience various aspects of business operations while working for a well-known community based nonprofit organization. Interns also assist with donors and visitors, general office duties such as photocopying, scanning, filing, faxing, etc. This position requires an organized and detail-oriented team player with excellent oral and written communication skills, strong relationship-building skills, and a commitment to social justice and diversity.

This position will ideally work part-time during the summer (May through August) with the potential to continue in the fall (September through December).

Learning Objectives:

  • Develop an understanding of Operations functions and how they support programs.
  • Develop a working knowledge of accounts payable, receivable, payroll and information technology.
  • Develop a basic understanding of the role HR plays in an organization.
  • Assist with HR projects including training, diversity initiatives, compensation, employee engagement and retention. 
  • Develop an understanding of all HR processes and how they relate to organizational priorities. 


Administration Support:

  • First point of contact for general SHS phone calls, answer callers questions and direct calls to the appropriate departments.
  • Answer doors. 
  • Accept in-kind donations, complete receipts, thank donors, and route donations to appropriate department.
  • Assist in transferring employee files to BambooHR.
  • Assist in new employee orientation and on-boarding.

HR Support

  • Assist in managing employee data and files.
  • Assist in transferring employee files to BambooHR.
  • Assist in reviewing and maintaining agency job descriptions for appropriateness and consistency.
  • Assist in development and maintenance of HR and safety related policies and procedures such as Employee Engagement, Talent Development, Diversity & Inclusion, Process Improvement and Standardization.
  • Other job duties as assigned.

Agency Support:

  •  Answer phone and direct calls to the appropriate departments.
  • Assist in scanning, filing and faxing tasks.
  • Assist in coordinating donation sorting teams for in-kind donations.
  • Provide administrative support to programs including: completion of payment for bills, assistance with copying, thank you cards, etc.
  • Other job duties as assigned.

Recruitment and Staffing:

  • Assist in administering correspondence with applicants and volunteers.
  • Assist in coordinating the screening and interviewing of applicants and volunteers.
  • Assist in developing and maintaining consistent tools and processes for screening and selecting applicants and volunteers.
  • Assist in developing and administering recruitment processes that include diverse communities.
  • Assist in administering employee engagement and recognition programs.
  • Assist in maintaining and reporting on required affirmative action information.
  • Assist in projects related to developing POC through strategic HR initiatives.

Financial Analysis and Management

  • Assist in gathering and reporting statistical data for programs to comply with external reporting functions and fulfill requests for internal data.
  • Assist in managing financial record-keeping including: data entry, accounts payable, accounts receivable, general ledger adjustments, bank account reconciliation and other financial related tasks.
  • Assist in the analysis and distribution of accurate and timely monthly financial reports including preparation of financial reports for the Board of Directors.
  • Assist in reviewing, analyzing, and reporting financial, audit, and budgetary activity for Simpson programs.
  • Assist in analyzing Simpson’s financial, operational and management strengths & weaknesses.
  • Other job duties as assigned.

Facilities, Technology and Risk Management:

  • Assist in coordinating purchasing and contracts with vendors.
  • Proactively lead projects related to facilities.
  • Assist in managing contracts with outside vendors.
  • Assist in maintaining hardware, network and database needs for the agency.

Provide positive representation of SHS through public relations and networking:

  • Interpret the program to constituents regarding SHS and its programs.
  • Develop and maintain positive working relationships with all stakeholders.
  • Participate in staff meetings.
  • Participate in professional meetings and workshops.
  • Assist in organizing and leading events, regarding wellness and employee engagement. 

Demonstrate essential knowledge, abilities and skills:

  • Knowledge and skills in integrated marketing communication.
  • Knowledge and skills to conduct market research and analysis.
  • Knowledge and skills to conduct digital and social media marketing.
  • Ability to work very well independently, with excellent skills in teamwork and collaboration.
  • Ability to be flexible and manage time.
  • Ability to communicate effectively, positively and professionally with supervisor, participants, staff, volunteers and others.
  • Have organizational skills and be able to multi-task in order to accomplish the day-to-day activities.
  • Possess superior computer skills, with experience in Microsoft Word, Excel, Access, and Outlook. Demonstrate ability to learn additional computer skills/program as necessary.
  • Ability to represent agency decisions constructively.
  • Ability to promote a professional work environment that is affirming, respectful and understanding of diverse people.
  • Adhere to a standard framework of boundaries in all interactions with guests, volunteers, staff and public.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this internship. Duties, responsibilities and activities may change, and the intern needs to be flexible and adaptable as situations arise.

Scope of Position

This position will provide essential support to the Director of Business Operations, Accounting Manager and HR. Work direction and guidance is received primarily from the Director of Business Operations. This is an 15-20 hour a week, part-time and unpaid position.

Position Requirements:

  • Pursuing a degree in Accounting, Business Administration/Management, Human Resources, Economics, Finance or Management Information Systems, or a related field of study preferred but not required.
  • Knowledge of Office 365 and Microsoft Office (Word, Excel, PowerPoint and Outlook) required.
  • Strong interpersonal skills, both professional and personable desired.
  • Strong attention to detail, organizational, analytical, and presentational skills are highly desired.
  • Excellent listening, verbal and written communication skills are highly desired.
  • Ability to build relationships with management/supervisory staff.
  • Ability to maintain confidentiality.
  • Ability to work independently, juggle multiple tasks, and manage time wisely with minimal direction is desired.
  • Ability to organize and prioritize workload.
  • Exceptional communication and interpersonal skills are essential.
  • Utilization of Database software is a plus.

Essential Mental Functions
Intern must have excellent organizational skills as well as the ability to multitask.

Essential Physical Functions
The intern must be able to hear and speak, in order to communicate with staff and participants in person, on the telephone and in writing. The intern must be able to lift items up to 40 pounds on an occasional basis.

Percentage time spent away from main office/location:
Time inside:  90%, Time outside: 10%, Agency travel time required: 2%

Type of guidance and supervision received: Will participate in Management and All Staff meetings as requested.

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