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Simpson Housing Services

Children & Youth Programs Manager

42 – Minneapolis, Minnesota
Department 42
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Why Work For Simpson?

Our Mission is to house, support and advocate for people experiencing homelessness. We believe that everybody has the right to safe and affordable housing; we strive to strive to create a collaborative community with the individuals we serve, within Simpson, and with the greater community; and we advocate against the injustices of society that cause homelessness and poverty. On a daily basis, we celebrate and embrace the uniqueness and dignity of every person and encourage people to draw upon their strengths and promote the power of self-advocacy.

Simpson Housing Services began as an emergency overnight shelter in the basement of Simpson United Methodist Church in 1982. Simpson has since become a leading nonprofit providing assistance to people experiencing homelessness. In response to un-met community needs, our programs have grown to include emergency shelter, single adult supportive housing, and family supportive housing. We work across the metro area, partnering with landlords and developers to find affordable housing for all families and individuals. At any given time, we provide supportive services to 100 individuals and 200 families with over 400 children.

How Can You Contribute?

This position manages the daily affairs and overall program operation of school age youth programs in Family Housing, providing educational support, literacy tutoring, and mentoring to families and youth in Simpson’s supportive housing programs. This position is also responsible for developing and monitoring program budgets; staff supervision; reporting to funders; and contributing to grant proposals. This position works with homeless families and individuals to ensure they are receiving quality services. They are responsible for marketing programs and ensuring occupancy is adequately maintained. They are also responsible for ensuring programs are in compliance with applicable laws and regulations. They oversee the recruitment and training of volunteers and mentors.

Family Housing Program goals

Families will develop self-advocacy skills that will allow them to reach goals of: locating and retaining stable, affordable housing, increased economic resources, youth educational stability.

 Responsibilities

Provide effective monitoring of assigned Family Housing Children and Youth programs:

  • Responsible for quality assurance of assigned programs.
  • Monitor tracking of all youth participants every other month as a minimum; report results to employee for corrective action.
  • Participate in regular programming in order to ensure program quality.
  • Develop tools for evaluating effectiveness of programs and implement changes when needed.
  • Assure safety and security of participants and staff.
  • Manage emergency situations.
  • Develop procedures and program guidelines in consultation with Family and Youth Programs Director.
  • Function as member of a supervisory team which has responsibility for the following areas: policy and procedure implementation and design, budget monitoring, employee/human resources functions and handling difficult participant issues.
  • Oversee risk management within programs, including responsibility for screening and tracking procedures.
  • Other duties as assigned.

 Expand current programs and develop additional programming for school age children and youth moving toward strategic initiative of serving all students in the Family Housing Programs:

  • Lead the strategy for developing and piloting models for serving students using Day One funds.
  • Monitor and adjust existing programs, expanding those models if needed.  
  • Hire a coordinator and pilot the high school program.
  • Develop alternative pathways for students who need additional options for support (with a focus on rapid re-housing families and families who don’t fit within our current program models)

 Provide leadership of staff teams and programs:

  • Assure open communication among staff on all participant issues.
  • Facilitate staff meetings.
  • Maintain capacity in programs.
  • Assure communication and coordination of services to children kindergarten- 12th grade.
  • Conduct regular program evaluation and planning.

Provide essential program staffing through recruiting, supervising, training, evaluating and initiating termination of staff:

  • Know SHS personnel practices and implement with all supervisees.
  • Recommend hiring and termination of staff in consultation with the Family and Youth Programs Director and Director of Programs.
  • Provide for staff training, team building and development of individual staff goals.
  • Complete employee evaluation.
  • Provide guidance and supervision for immediate staff.

Develop thorough and accurate budgets and monitor program expenditures:

  • Develop and manage program budgets(s) (including corrective action plans when needed) in cooperation with Family Housing Programs Director- final approval from Director of Programs.
  • Maintain accurate records, including employee time sheets, travel expenses and billing information.
  • Manage expenses and approve bills.
  • Prepare billing statements where appropriate, along with necessary reports supporting billing statements.

 Develop thorough and accurate reports, maintain complete and consistent records:

  • Ensure accuracy, completeness, consistency and confidentiality of participant records.
  • Complete regular reports on assigned programs.
  • Collect all participant data for evaluation and maintain information in databases..
  • Other duties as assigned.

 Provide positive representation of SHS through public relations and networking and work as part of an effective team to meet goals of program:

  • Interpret the program to constituents; speak to community organizations and groups regarding SHS and its programs.
  • Develop and maintain positive working relationships with all stakeholders.
  • Assist with fund development as directed.
  • Network with providers of similar services, interest groups and housing coalitions in the community; enter into collaborative arrangements at the direction of the Family and Youth Programs Director.
  • Participate in professional meetings and workshops.
  • Communicate and coordinate services with all Family Housing team members. Attend weekly team meetings, other required meetings.
  • Sort and distribute in-kind donations.
  •  Answer inquiries into SHS through answering the phone or greeting people at the door.

 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 Scope of Position

Employee is ultimately responsible for the following programs:

  • Middle School Mentoring Program
  • Literacy Mentoring Program
  • Passage Education Support Program
  • High School Support

 This position is anticipated to expand to include more programs.

Work direction and guidance is received from Family and Youth Programs Director, most often in the areas of regulation and requirements, human resource management issues and program management.

Participant populations may include those with chemical abuse issues, criminal histories (drug charges, prostitution, fraud, etc.), or parenting issues. Employee may provide back up for program staff during periods of absence or during times of increased workloads.

Employee may provide back up for other education support advocates during periods of absence or during times of increased workloads.

Job Requirements:

  • Bachelor’s degree or equivalent experience in the fields of Social Work, Education, Human Services or Community Development.
  • Four years work experience in social service position required. Experience must include working with low income individuals and/or families in need of housing
  • Must have good organizational abilities, knowledge of trauma informed practice, education rights, and an understanding of homelessness.
  • Must be able to produce letters and reports of professional quality.
  • Driver’s License and a vehicle are required.

 Desired:

  • One year experience in administration, management and supervision preferred.

Essential Physical Functions

Employee must be able to hear and speak, in order to communicate with staff and participants in person, on the telephone and in writing.  Employee must be able to move about the community and public places (such as apartment buildings).  Employee must be able to drive a van (up to 15 passengers). Employee must be able to lift items up to 25 pounds on an occasional basis.

Percentage time spent away from main office/location:
Time inside: 80%, Time outside: 20%, Agency travel time required: 10%
Travel includes travel within the community including but not limited to community meetings, visiting program sites, and meetings with participants.

Percentage time spent in direct care: 10%

Number of Direct Reports: 5-7

Number of In-direct Reports: May provide volunteer/intern supervision.

Budget Responsibility: The employee manages budgets in coordination with the Family and Youth Programs Director and Director of Programs; totaling approximately $250,000-500,000.

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  • Location
    Minneapolis, Minnesota
  • Department
    42
  • Employment Type
    Full-Time
  • Minimum Experience
    Manager/Supervisor
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